Keep your website available, secure and performing properly without having to manage the technical work yourself.
A website is not finished at launch. Software needs updating, certificates expire, backups need to actually work when you need them, and security issues do not wait for business hours.
Most businesses do not have anyone whose job this is, so it gets skipped until something breaks. We take it on: hosting, updates, backups, monitoring and support, so the site stays up and you have someone to call when it does not.
Reliable hosting environments suited to business websites.
Keep software, plugins and website components current.
Watch for common website security risks and suspicious activity.
Regular backups with a tested ability to restore.
Improve page speed and overall site responsiveness.
Maintain secure HTTPS connectivity and keep certificates valid.
Identify availability problems, usually before your customers do.
Content and technical maintenance within the agreed support scope.
A real person to contact when the website has a problem.
Assess the current site, hosting, security posture and backup situation.
Move the site across with minimal downtime, if you are changing hosts.
Apply updates, certificates, monitoring and backup routines.
Ongoing updates, monitoring and support within the agreed scope.
Keep you informed on uptime, updates applied and anything that needs a decision.
Backups run on a regular schedule, with the frequency matched to how often your site changes. A site with daily orders needs more frequent backups than a brochure site. Just as important, we verify that backups can actually be restored, which is the step most often skipped elsewhere.
Uptime monitoring alerts us to availability problems, often before you notice. We investigate, restore service and tell you what happened. Where the cause is outside our control, such as an upstream provider outage, we will say so plainly.
We do. Core, theme and plugin updates are applied as part of the service. Updates are the single most common reason sites get compromised, so leaving them to whenever someone remembers is a genuine risk.
Yes. We review the site first to check for existing problems and tell you what we find before migrating. If the site has issues we cannot responsibly support as-is, we will explain what needs fixing rather than quietly taking it on.
A properly executed migration should not. We preserve URLs, set up redirects where anything changes, and keep downtime to a minimum. Rankings can wobble briefly around a move and normally settle within a short period.
Maintenance covers keeping the existing site healthy. New pages, redesigns, new functionality and larger content projects are quoted separately, so you are not paying a retainer that quietly absorbs project work.
Tell us what you need and we will come back to you with a clear, practical proposal.
Or email info@ikusasadigital.co.za